Privacy Policy
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We’re committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
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Last Updated: February 9, 2026
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Welcome to StylingCV’s Privacy Policy. This document outlines how StylingCV s.r.o. (“we,” “us,” or “our”) collects, processes, and protects your personal information when you use our AI-powered resume builder platform at stylingcv.com.
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We are committed to protecting your privacy and complying with data protection regulations including GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and other applicable privacy laws.
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📧 Data Controller: StylingCV s.r.o.
n ✉️ Contact: privacy@stylingcv.com
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1. Information We Collect
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We collect only the information necessary to provide our resume building services and improve your experience.
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Account Information
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- Name and email address
- Encrypted password
- Username and profile picture (optional)
- Job title (optional)
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Resume Content
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- Work history and experience
- Education and qualifications
- Skills and competencies
- Personal details you provide
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Usage Analytics
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- Pages visited and features used
- Device type and browser
- IP address and location (city level)
- Session duration
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Payment Information
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- Processed securely via Stripe
- Last 4 digits of card only
- Billing address
- Transaction history
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🔒 Important: We do NOT collect sensitive personal information such as Social Security numbers, government IDs, health records, or complete credit card numbers.
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2. How We Use Your Information
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Service Delivery
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Create and manage your account, provide AI-powered resume building tools, and generate downloadable files
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Payment Processing
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Process subscriptions, manage billing, handle refunds, and prevent payment fraud
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Platform Improvement
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Analyze usage patterns, develop new features, optimize performance, and conduct user research
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Communication
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Send account notifications, provide support, share updates, and marketing (with consent)
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Security & Compliance
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Detect fraud, prevent abuse, comply with legal obligations, and enforce Terms of Service
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3. Legal Basis for Processing
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We process your personal data based on these legal grounds:
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Contract Performance
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Processing is necessary to provide the resume building services you’ve signed up for
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Legitimate Interests
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We process data to improve services, prevent fraud, and ensure platform security
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Consent
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For marketing communications and optional features, we obtain your explicit consent
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Legal Compliance
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We process data when required by law, such as for tax purposes or legal requests
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4. Data Sharing & Third Parties
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🚫 We Never Sell Your Data
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Your privacy is not for sale. Ever.
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| Service Provider | Purpose | Data Shared |
|---|---|---|
| Stripe | Payment processing | Payment details, billing address |
| Google Analytics | Usage analytics | Anonymized usage data, IP address |
| AWS | Cloud hosting and storage | All platform data (encrypted) |
| Intercom | Customer support | Name, email, support messages |
| SendGrid | Email delivery | Email address, notification content |
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5. How We Protect Your Data
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We implement comprehensive security measures to safeguard your information
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Encryption
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- In Transit: TLS/SSL encryption
- At Rest: AES-256 encryption
- Passwords: Hashed and salted
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Infrastructure
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- Secure AWS cloud infrastructure
- Regular security audits
- 24/7 monitoring
- Redundant backups
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Access Controls
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- Role-based access control (RBAC)
- Multi-factor authentication
- Regular access reviews
- Audit logs
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6. Data Retention Periods
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We retain your personal information for different periods depending on the data type:
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| Data Type | Retention Period | Reason |
|---|---|---|
| Account data and resumes | Until account deletion | Service provision |
| Usage logs and analytics | Up to 26 months | Platform improvement |
| Payment records | 7 years | Legal/tax compliance |
| Support tickets | 3 years post-resolution | Quality assurance |
| Marketing consent | Until withdrawal | Ongoing communication |
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After retention periods expire, we securely delete or anonymize your data so it can no longer identify you.
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7. Your Privacy Rights
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You have various rights regarding your personal data, depending on your location
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GDPR Rights (EU/EEA/UK)
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- Right to Access
- Right to Rectification
- Right to Erasure (“Right to be Forgotten”)
- Right to Restriction
- Right to Data Portability
- Right to Object
- Right to Withdraw Consent
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CCPA Rights (California)
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- Right to Know
- Right to Delete
- Right to Opt-Out (we don’t sell data)
- Right to Non-Discrimination
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PIPEDA Rights (Canada)
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- Right to Access
- Right to Correct
- Right to Withdraw Consent
- Right to File Complaint
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How to Exercise Your Rights
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You can exercise most rights through your account settings or by contacting us.
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Email: privacy@stylingcv.com
n Response Time: Within 30 days
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8. Cookies & Tracking Technologies
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We use cookies to enhance your experience:
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- Essential Cookies: Required for authentication and functionality (cannot be disabled)
- Analytics Cookies: Google Analytics to understand platform usage (opt-out available)
- Marketing Cookies: For targeted advertising (manage via cookie consent banner)
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9. International Data Transfers
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Our services are hosted on AWS servers in multiple regions. For EU/EEA users, we ensure adequate protection through Standard Contractual Clauses (SCCs) approved by the European Commission.
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10. Children’s Privacy
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Our services are not intended for children under 16. We do not knowingly collect information from children. If we discover such collection, we will delete it promptly.
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11. Changes to This Policy
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We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be communicated via email, website notice, or in-app notification.
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12. Contact Information
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StylingCV s.r.o.
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Privacy Team:
n 📧 privacy@stylingcv.com
n ⏱️ Response time: Within 30 days
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Data Protection Officer (DPO):
n 📧 dpo@stylingcv.com
n For GDPR-related inquiries
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Supervisory Authority (EU/EEA Users):
n If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
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Questions About Your Privacy?
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Our privacy team is here to help. Contact us anytime for questions, concerns, or data requests.
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